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Privacy Policy

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General

Your decision to access, browse, or use this site implies that you agree to the terms and conditions mentioned within this document, without limitations and objections. These terms and conditions are subject to change and your continued use after these changes will imply your non-objection to the updates and amendments.

Your decision to comply with the stated terms and conditions (T&C) herein earns you the right to view, browse, and use this site. If you don’t agree, you should immediately discontinue using it.

Other than these terms and conditions, your continued use of this site also binds you to agree to our privacy policy including our cookie policy.

Purpose of this Site

This site is for informational purposes only. You learn about the available services through this site. When you want to use these services, you contact our representative and establish a contract which is only enforceable when it comes in writing from the Scopus Publications.

We reserve our right to take all necessary measures for the security, safety, and integrity of our systems while protecting the rights and interests of our users. We will also take numerous steps to ensure the authenticity and enforceability of our service transactions with you.

Fees and Payment Processing

Your services will be properly invoiced and recorded. We will communicate about the availability of your final document once it is completed and made available for transfer to you. The service will be charged based on what was purchased and delivered and not on what was used by the client. Once the order is confirmed, it will be non-refundable and non-cancellable.

You are obligated to make the payment in full without counterclaim or offset in US dollars.

You must provide complete and accurate billing and contract information to us. In case of changes to your information, you must update it if your payment will recur after a period.

We issue invoices for every service you request from us. These invoices allow errors and omissions. In such cases, we shall update the invoice to reflect the correct transaction. If you have already paid the invoice and the transaction resulted in an overpayment, we will credit your account with the overpayment. This repayment is refundable if you choose to discontinue using our services. You will be charged for underpayment separately.

Billing Dispute

Your disputes on invoices will only be entertained when they comply with the following clauses:

  • When you agree that the terms of the invoice, other than the matter of dispute, are correct, valid, and payable.
  • You request in good faith that it was an unintentional mistake and that we will investigate it and will change the terms in the presence of evidence. Also, you offer evidence of the mistake.
  • You must request to amend the invoice within a month of issuance of the invoice.
  • When we receive such a request from you, we will trigger necessary investigations to understand the problem and will reimburse the charges or change the invoice within a week.

Refunds and Cancellation Policy

The Scopus Publications do not entertain the change-of-mind reason for order cancellation. You have to pay 100% of the agreed amount once your order is delivered. You cannot ask for a refund after confirming the order because our staff will have started rendering their services.

Our services are non-refundable and we offer no expressed or implied warranties. You can ask for up to three revisions of your work without extra charge. When you are significantly dissatisfied with our services, you may ask for a 50% refund of the paid amount. Note that this claim of partial refund will only be honored when we can validate the lapse in quality as it’s claimed by you. In case, you are entirely unsatisfied with the service and want to process a claim for a 100% refund, your claim will be forwarded to the evaluation committee and they will review the facts of the case to reach an impartial decision.

Please note that 100% refunds are not available to clients once the order is delivered and complete. Once you receive your order, you have up to three revision requests where you need to raise your specific concerns regarding the quality of your draft. You can only claim a full refund by showing this trail of communication during the revision time with complete details of your disapproval of these revisions. If you fail to provide this trail of communication, we will not entertain your refund claims.

Also, note that you must not make a chargeback claim without raising your concerns about quality with us or without communicating with your account manager at the Scopus Publications regarding this issue. Your initiative for a chargeback through your payment gateway will render your subsequent refund claims ineligible for consideration or honoring.

The Scopus Publication does not take responsibility for approval of your transcript at your selected journal. As such, you will not be eligible for a refund only because your article was rejected by the deciding committee.

Once you have confirmed an order, we will not entertain any cancellation requests for them.

Intellectual Property

This website displays content that includes text, images, software, audio, code, graphics, HTML, videos, and data. This content is protected by copyright and other applicable laws as the sole property of the Scopus Publications. You may not use this content for commercial use. Also, you must adhere to our guidelines while using the data provided by us on this site.

You must not copy, reproduce, republish, upload, post, or transmit this data as your own. If you must copy some data for information purposes, you must acquire our written permission. This content can only be used for personal and strictly non-commercial purposes. You may not amend content or remove copyright/proprietary notices.

Use of The Site

The contact information provided on our site is for relevant purposes only. When you browse our website, you agree that you will not use this information for unauthorized purposes, especially not for marketing. You shall not use hardware or software tools to interfere with the operations of our site.

Your decision to use our website binds you to use it appropriately. You hereby undertake to refrain from activities such as harming minors, undermining other users’ rights, disclosing false or harmful information, infringing IP rights, spreading malware, engaging in spam, or breaching security or laws.

Regulatory Powers

The Scopus Publications reserves the right to:

  • Limit or restrict any user’s access to the site or certain areas of the site;
  • Cancel any user’s account/registration without disclosing a reason;
  • Use your name, logo, or trademark for marketing and promotional purposes that don’t infringe your rights;
  • Use your data as insights to build our services, interface, and system to add value to our offers.

Confidentiality

The Scopus Publications maintain complete confidentiality of user data including manuscripts uploaded to this platform. Staff and other users are bound by legally enforceable agreements. Only authorized personnel will access your data. Your information is protected as per our Privacy Policy.

Breach of Terms and Conditions

All users are obligated to comply with the terms and conditions and our Privacy Policy. Breach may result in:

  • Immediate restriction of access;
  • Issuance of warnings;
  • Initiation of legal procedures and potential disclosure to law enforcement.

Indemnity

You indemnify the Scopus Publications, its partners, staff, and contractors against losses arising from non-compliance with these terms. We disclaim responsibility for content accuracy, completeness, or quality and any resulting losses.

Changes to the Site and Terms & Conditions

We may change site features or update terms at any time without prior notice. Users are responsible for checking for updates periodically.

Age Restrictions

The website is for adults only. Users under 18 must not access the site. We do not knowingly collect information from minors.

Disclaimers and Limitations of Liability

The Scopus Publications provides information reasonably accurately but does not guarantee error-free content. Non-encrypted information may be intercepted by third parties. We disclaim responsibility for any loss, damage, or consequences arising from use or inability to use the site.

Contact Information

For doubts, questions, or complaints regarding our site and terms and conditions, email us at [email protected].

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